Skills Council of Canada

Assessment to determine skill gaps

Shift Supervisor

Test Description

This test measures the candidate's ability to interact with customers and coordinate team members. It also evaluates basic arithmetic and computer skills, and assesses MS Office and data entry proficiency. The test covers several subject areas:

Management Skills and Human Resources

This section evaluates the candidate's ability to manage a team and handle human resources-related tasks.

Basic Arithmetic and Retail Math

This section tests the candidate's proficiency in basic arithmetic and retail math.

MS Office

This section assesses the candidate's proficiency in using MS Office applications.

English Language

This section evaluates the candidate's proficiency in the English language.

Customer Service

This section measures the candidate's ability to provide excellent customer service.

It can be used to evaluate the performance potential of candidates for the following positions: Production Shift Supervisor, Quality Shift Supervisor, Operations Supervisor, and Production Supervisor.

Each assessment provides an overview of your job role skills. This includes the essential, soft and technical skills? Assessments can be customized to create more difficult, complex evaluations.

What are the essential skills?

Leadership
Communication
Problem-solving
Decision-making
Time management
Organizational skills
Attention to detail
Conflict resolution
Teamwork
Adaptability

What are the soft skills?

Leadership
Communication
Problem-solving
Time management
Conflict resolution
Adaptability
Teamwork
Decision-making
Customer service
Attention to detail

What are the technical skills?

Knowledge of production processes and equipment operation
Ability to troubleshoot and resolve technical issues
Understanding of safety regulations and procedures
Proficiency in computer software and systems
Strong communication and leadership skills
Ability to read and interpret technical manuals and schematics
Knowledge of quality control and assurance procedures
Familiarity with inventory management and control
Ability to train and mentor team members
Experience with scheduling and coordinating production activities

Why is an assessment important?

Assessments are important for many reasons, both in educational and professional settings. Here are some of the key reasons why assessments are important:

Measure Learning: Assessments are used to measure the level of learning that has occurred, allowing instructors and employers to identify strengths and weaknesses in a student or employee's knowledge and skills.
Identify Gaps: Assessments can also help identify gaps in learning or performance, allowing instructors and employers to provide targeted support and resources to address those gaps.
Evaluate Effectiveness: Assessments can help evaluate the effectiveness of teaching methods, training programs, or learning materials, allowing instructors and employers to make data-driven decisions to improve their offerings.
Provide Feedback: Assessments provide valuable feedback to both students and employees, helping them understand their progress and identify areas for improvement. This feedback can motivate individuals to work harder and achieve their goals.
Support Decision Making: Assessments can also be used to support decision-making processes, such as hiring decisions or admission to academic programs.
Standardize Processes: Assessments help standardize processes and ensure that all students or employees are evaluated using the same criteria, making it easier to compare results across individuals or groups.

Improved Hiring Efficiency

Customizable assessments, companies can efficiently and effectively evaluate candidates' skills, knowledge, and abilities, reducing the time and resources required for hiring.

Accurate Candidate Evaluation

Comprehensive testing and assessment platform provides accurate and objective insights into candidates' skills, knowledge, and abilities, enabling companies to make informed hiring decisions based on objective data.

Customizable Assessments

Platform allows companies to create and customize assessments tailored to their specific job requirements and skill sets, ensuring that they are evaluating candidates based on the skills that are most critical to their business.

Enhanced Employee Performance

Platform includes a range of assessments and training programs designed to improve employee skills and knowledge, helping companies build a more skilled and capable workforce. By identifying skill gaps and providing targeted training, companies can improve employee performance and productivity.

Accurate Results

Proprietary algorithm guarantees that your assessments are accurate and unbiased, eliminating any potential for human error or bias. This means that you can confidently make informed decisions about your candidates, knowing that the results are based solely on their skills and abilities.

Access Pre-Paid Assessments

At Skills Council of Canada, we're dedicated to empowering individuals from vulnerable communities to realize their career aspirations. Part of our commitment includes providing access to job-role and subject-based assessments to identify and address skill gaps. We deliver these services exclusively through our partner organizations that serve vulnerable populations. To avail of these pre-funded services, your organization needs to partner with us and demonstrate your commitment to serving vulnerable communities in need of support.

Become a partner

Understand your skill gap