Skills Council of Canada

Assessment to determine skill gaps

Sales Administrator (AUS/NZ)

Job Skill Test: Sales Support

This test measures the candidate's ability in the following areas:

Sales Team Support

The candidate's ability to offer support to the sales team will be evaluated. This includes their ability to assist with customer inquiries, provide product information, and handle administrative tasks such as order processing and invoicing.

Business Plan and Sales Strategy Development

The candidate's ability to develop business plans and sales strategies will be assessed. This includes their ability to analyze market trends, identify potential customers, and develop effective sales strategies to meet business objectives.

Delivery and Installation Coordination

The candidate's ability to coordinate delivery and installation of products will be evaluated. This includes their ability to work with logistics teams, manage inventory, and ensure timely delivery and installation of products.

Sales Activity Reporting

The candidate's ability to generate sales activity reports will be assessed. This includes their ability to track sales performance, analyze data, and provide insights to the sales team and management.

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Each assessment provides an overview of your job role skills. This includes the essential, soft and technical skills? Assessments can be customized to create more difficult, complex evaluations.

What are the essential skills?

Strong communication skills, both written and verbal.
Excellent organizational and time management abilities.
Proficiency in Microsoft Office and other relevant software.
Attention to detail and accuracy in data entry.
Ability to work independently and as part of a team.
Customer service skills and a friendly demeanor.
Knowledge of sales processes and procedures.
Ability to prioritize tasks and manage multiple projects simultaneously.
Analytical and problem-solving skills.
Flexibility and adaptability to changing priorities and deadlines.

What are the soft skills?

Strong communication skills
Attention to detail
Time management
Customer service orientation
Teamwork and collaboration
Adaptability and flexibility
Problem-solving abilities
Organizational skills
Positive attitude
Ability to work under pressure

What are the technical skills?

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Knowledge of CRM software (Salesforce, Hubspot)
Ability to create and maintain sales reports
Familiarity with sales processes and procedures
Excellent communication skills (verbal and written)
Strong attention to detail
Ability to multitask and prioritize tasks effectively
Understanding of basic accounting principles
Experience with data entry and database management
Knowledge of sales forecasting and pipeline management

Why is an assessment important?

Assessments are important for many reasons, both in educational and professional settings. Here are some of the key reasons why assessments are important:

Measure Learning: Assessments are used to measure the level of learning that has occurred, allowing instructors and employers to identify strengths and weaknesses in a student or employee's knowledge and skills.
Identify Gaps: Assessments can also help identify gaps in learning or performance, allowing instructors and employers to provide targeted support and resources to address those gaps.
Evaluate Effectiveness: Assessments can help evaluate the effectiveness of teaching methods, training programs, or learning materials, allowing instructors and employers to make data-driven decisions to improve their offerings.
Provide Feedback: Assessments provide valuable feedback to both students and employees, helping them understand their progress and identify areas for improvement. This feedback can motivate individuals to work harder and achieve their goals.
Support Decision Making: Assessments can also be used to support decision-making processes, such as hiring decisions or admission to academic programs.
Standardize Processes: Assessments help standardize processes and ensure that all students or employees are evaluated using the same criteria, making it easier to compare results across individuals or groups.

Improved Hiring Efficiency

Customizable assessments, companies can efficiently and effectively evaluate candidates' skills, knowledge, and abilities, reducing the time and resources required for hiring.

Accurate Candidate Evaluation

Comprehensive testing and assessment platform provides accurate and objective insights into candidates' skills, knowledge, and abilities, enabling companies to make informed hiring decisions based on objective data.

Customizable Assessments

Platform allows companies to create and customize assessments tailored to their specific job requirements and skill sets, ensuring that they are evaluating candidates based on the skills that are most critical to their business.

Enhanced Employee Performance

Platform includes a range of assessments and training programs designed to improve employee skills and knowledge, helping companies build a more skilled and capable workforce. By identifying skill gaps and providing targeted training, companies can improve employee performance and productivity.

Accurate Results

Proprietary algorithm guarantees that your assessments are accurate and unbiased, eliminating any potential for human error or bias. This means that you can confidently make informed decisions about your candidates, knowing that the results are based solely on their skills and abilities.

Access Pre-Paid Assessments

At Skills Council of Canada, we're dedicated to empowering individuals from vulnerable communities to realize their career aspirations. Part of our commitment includes providing access to job-role and subject-based assessments to identify and address skill gaps. We deliver these services exclusively through our partner organizations that serve vulnerable populations. To avail of these pre-funded services, your organization needs to partner with us and demonstrate your commitment to serving vulnerable communities in need of support.

Become a partner

Understand your skill gap