Test Description
This test measures the candidate's ability to answer telephones and provide information to callers, arrange meetings, manage documents, and handle correspondence. The test covers several subject areas:
Accounting
Assesses the candidate's knowledge of basic accounting principles and practices.
Human Resources
Assesses the candidate's knowledge of HR policies and procedures, including recruitment, employee relations, and performance management.
Legislation Concepts
Assesses the candidate's knowledge of relevant legislation and regulations, such as employment law and data protection.
MS Office
Assesses the candidate's proficiency in using Microsoft Office applications, including Word, Excel, and PowerPoint.
Customer Service Skills
Assesses the candidate's ability to provide excellent customer service, including handling complaints and resolving issues.
Time Management
Assesses the candidate's ability to manage their time effectively and prioritize tasks.
Data Entry
Assesses the candidate's accuracy and speed in entering data into computer systems.
Office Filing Skills
Assesses the candidate's ability to organize and maintain physical and electronic files.
It can be used to evaluate the performance potential of candidates for the following positions: Executive Assistant, Administrative Assistant, and Office Assistant.
